Privacy Policy

Last updated: June 26, 2026

This Privacy Policy is maintained by Prime Roofing and Siding ("Prime Roofing & Siding," "we," "us," or "our") to explain what information we collect through primeroofingandsiding.com and how we use it. By using our website you agree to the practices described below.

Information we collect

Information you give us. Name, address, phone number, email, and project details you submit through our contact and free-inspection forms.
Automatic information. Standard server logs (IP address, browser type, pages visited, referring URL, timestamp) collected when you visit the site.
Cookies and analytics. We and our service providers use cookies and similar technologies to remember preferences and measure site performance.

How we use information

Respond to inspection requests, quotes, and customer service inquiries.
Schedule and perform roofing, siding, gutter, and storm-restoration work.
Send project updates, invoices, warranty information, and occasional follow-ups.
Improve our website, marketing, and service offerings.
Comply with legal obligations and enforce our terms.

How we share information

We do not sell your personal information. We share it only with:

Service providers who help us run the business — including our website host, form provider (PowerUp Marketing), email/SMS providers, CRM, financing partners, and review platforms — under contracts that limit how they use your data.
Subcontractors and suppliers when needed to deliver your project.
Authorities or other parties when required by law, court order, or to protect our rights, customers, or employees.

Text messages and calls

When you submit a form or provide your phone number, you consent to be contacted by Prime Roofing & Siding by phone, SMS, or email about your inquiry or project. Message and data rates may apply. Reply STOP to opt out of texts at any time.

Cookies & analytics

We use cookies and tools such as Google Analytics and Google Search Console to understand how visitors use the site. You can disable cookies in your browser settings; some site features may not work as expected if you do.

Data retention

We keep customer and inquiry information for as long as needed to provide our services, honor warranties, and meet tax, accounting, and legal requirements.

Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your choices

Email info@goprimepros.com to access, correct, or request deletion of your information.
Unsubscribe from marketing emails using the link in any message.
Reply STOP to opt out of text messages.

Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Third-party links

Our site may link to third-party websites (financing partners, review platforms, social media). We are not responsible for the privacy practices of those sites.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last revised. Continued use of the site after changes constitutes acceptance.

Contact us

Prime Roofing and Siding
2138 Priest Bridge Court Suite 4, Crofton, MD 21114
Phone: (443) 232-1776
Email: info@goprimepros.com